Watch this video to learn how to get service for a PlayStation system that is not operating normally.
Visit https://www.youtube.com/watch?v=Z5z-D... before getting service for a PS3 system.
Visit https://www.youtube.com/watch?v=l7RZL... before getting service for a PS4 system.
Visit http://us.playstation.com/service to begin the service process.
Read this article if you need to remove a stuck disc from a PS4 system: https://support.us.playstation.com/ap...
Read this article if you need to remove a stuck disc from a PS3 system:
https://support.us.PlayStation.com/AP...
Visit http://us.playstation.com/checkstatus to check status of a service request.
