Watch this video to learn how to get service for a PlayStation system that is not operating normally.

Visit https://www.youtube.com/watch?v=Z5z-D... before getting service for a PS3 system.

Visit https://www.youtube.com/watch?v=l7RZL... before getting service for a PS4 system.

Visit http://us.playstation.com/service to begin the service process.

Read this article if you need to remove a stuck disc from a PS4 system: https://support.us.playstation.com/ap...

Read this article if you need to remove a stuck disc from a PS3 system:
https://support.us.playstation.com/ap...

Visit http://us.playstation.com/checkstatus to check status of a service request.

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